Last updated: October 27, 2026
This policy explains what information ECO USA LLC (“ECO USA”, “we”, “us”) collects through ecousarecycling.com, why we collect it, who we share it with and the choices you have. ECO USA recycles post-industrial silicone and sells recycled silicone products to businesses. This website is intended for business visitors.
Who we are
ECO USA LLC, One Bridge Plaza North, Suite 275, Fort Lee, NJ 07024, USA. Recycling facility: 516 Camden Street, Parkersburg, WV 26101, USA. For any privacy question or request, email support@ecousarecycling.com or call (201) 282-5900.
Information we collect
- Contact form. Company, your name and position, email address, phone number (optional) and your message. We store each submission on our website and email it to our team.
- Anonymous reporting form. A subject and a message. The form does not ask for your name or contact details, and we do not attach your IP address to the report. Our hosting provider’s server logs (below) still record that the page was visited.
- Emails and calls. Anything you send us directly, such as material photos, data sheets, quantities and collection addresses.
- Analytics and advertising data, only if you accept cookies. Google Analytics records pages viewed, how you reached the site, device and browser type, and approximate location. The Google Ads tag records whether a visit came from one of our ads and whether you then contacted us.
- Server logs. Our hosting provider automatically records technical data such as IP address, browser type, the pages requested and the time of the request, to run and protect the website.
How we use it
- To answer your enquiry, assess your material, arrange collection and provide quotes, products and documents such as certificates of destruction.
- To pass anonymous reports to the company owner, as described on the Anonymous Reporting page.
- To understand how the website is used and improve it, and to measure our advertising (only with your consent).
- To keep the website secure, prevent spam and meet legal obligations.
We do not sell your personal information, and we do not add you to a marketing mailing list unless you ask us to.
Cookies
When you first visit, we ask whether you accept analytics and advertising cookies. Until you choose Accept, Google Analytics and Google Ads cookies are not used. For visitors in the European Economic Area, the United Kingdom and Switzerland they are blocked by default through Google Consent Mode. You can change your choice at any time with Cookie settings, also linked at the bottom of every page.
| Cookie | Set by | Purpose | Duration |
|---|---|---|---|
| wp_consent_statistics, wp_consent_marketing | ECO USA | Remember your cookie choice | 6 months |
| _ga, _ga_* | Google Analytics (only if you accept) | Distinguish visitors and sessions for statistics | Up to 2 years |
| _gcl_au and other Google Ads cookies | Google Ads (only if you accept) | Measure visits and enquiries from our ads | Up to 90 days |
The video on our Secure Destruction page uses YouTube’s privacy-enhanced mode, so YouTube sets no cookies until you play the video. Once you play it, Google’s privacy policy applies. You can also block or delete cookies in your browser settings.
Who we share it with
- Service providers who run the website and our email for us, including our web host (DreamHost, USA) and Google (Analytics and Ads, only with your consent).
- Logistics partners, when we arrange collection or delivery for you.
- Authorities or advisers when the law requires it, or to protect our rights.
These providers may only use the information to provide their service to us, except Google, which also acts under its own terms. See how Google uses information from sites that use its services.
International transfers
ECO USA is based in the United States, and our website and systems are hosted there. If you contact us from outside the United States, including from the EU or UK, your information is transferred to and processed in the United States.
How long we keep it
We keep enquiries and related correspondence for as long as we need them to deal with your request and our business relationship, and to meet legal, tax and accounting requirements. Google Analytics data is kept according to the retention setting on our Google Analytics account. Server logs are kept by our host for a limited period.
Your rights
You can ask us for a copy of the personal information we hold about you, or ask us to correct or delete it. If you are in the EU, the UK or another region with similar laws, you can also object to or restrict our use of it, ask for it in a portable format, withdraw consent at any time (for cookies, through Cookie settings) and complain to your local data protection authority. Where EU or UK law applies, we rely on our legitimate interest in responding to business enquiries and running our website, on performing a contract with you, on legal obligations and, for analytics and advertising cookies, on your consent.
To make a request, email support@ecousarecycling.com. We may need to confirm your identity before acting on it.
Security
We protect the information we hold with reasonable technical and organisational measures. Website forms are protected against automated spam, and form submissions are visible only to our administrators. No method of transmission over the internet is completely secure.
Children
This website is for businesses and is not directed at children. We do not knowingly collect information from children.
Links to other websites
Our pages link to other websites, such as manufacturers’ data sheets and European Commission guidance. Their own privacy policies apply when you visit them.
Changes to this policy
We will post any changes on this page and update the date at the top.